Ransomware is one of the world’s most common cybercrimes. In 2021 alone, it’s estimated that ransomware crime will cost $20 billion in global damages. In our second episode, we meet Patti: a 60-something business owner who was targeted by a ransomware attack. She explains how it happened, how she reacted, and how she almost lost a large sum of money in the process. Then, Claudette sits down with ex-intelligence agent, Robert, and CEO of MaRS Discovery District, Yung Wu, to learn how ransomware works and what we can all do to protect ourselves from it.