Saul Kaplan and Rabbi Irwin Kula discuss the imperative of all leaders to ask whether or not the core of what we do is actually helping people, citing the need for disruption across all domains, religion included, in order to solve our most vital problems facing our society today.

Jeanne Liedtka: Strategically Blending Strategy and Design

At the Business Innovation Factory, we help leaders design and test transformational business models. We do this for businesses and in complex social systems such as healthcare, education, and government. Our approach is human-centered — we seek to understand the jobs customers need done, and use this insight to design new experiences that will better serve them. We experiment in the real world, and rely on storytelling to engage others in the process.