How does a health care system ensure the population it serves gets the care it needs? The intentions of cultural competency may begin with wanting to deliver trauma-informed care to diverse communities, but the assumed generalization of a group of people can lead to ignored identities among individual patients. In S5E9, Lina, Hạ, and Mariam talk about the flaws of cultural competency in the patient/provider relationship, and learning cultural humility to make health care patient-centered.