What are leading companies doing to improve customer experience? They're using data. Join Gabe and Zack from the Calix Customer Success Team as we discuss how companies are leveraging what they know about their customers to improve their online experience, and what you can do to improve your own customer experience.
 
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Netflix: The Good and Bad of Customer Retention

Buffering - Powered by Calix is a weekly podcast hosted by Zack Kilgore and Gabe Petersen from the Calix Success and Field Strategy teams. We break down how marketing, data, and AI drive real-world growth, from customer experience to emerging tools and trends. With 25+ years of combined experience, Gabe and Zack cut through the noise on what drives results, where organizations get stuck, and how to optimize performance and growth. 

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