Support This is HCD by signing up for a This is HCD Premium accountIn this episode, I chat with the wonderful Christine Hemphill, MD of Open Inclusion in London, UK.We chat openly about how Design frameworks and methods are failing not only the design community but also the people who end up using these products or services. Christine has a framework that she discusses in this episode that can help the Design community intentionally include inclusivity as part of their way of working.https://openinclusion.com/https://www.linkedin.com/in/christine-hemphill-9570672/?originalSubdomain=frhttps://openinclusion.com/open-inclusions-customer-experience-canvas/Join our live online Coffee Time events every Tuesday and Thursday during the pandemic with a surprise guest each time :-)This is HCD Podcast NetworkEthnoPod with Jay HasbrouckBringing Design Closer with Gerry ScullionProdPod with Adrienne TanGetting Started in Design with Gerry ScullionPower of Ten with Andy PolaineNEW: The Big Remote with Gerry Scullion and Andy PolaineTalking Shop with Andy Polaine and Gerry ScullionDecoding Culture with Dr. John CurranNEW: World Wide Waste with Gerry McGovernNEW: Global Jams Podcast with Adam Lawrence and Markus HormessConnect with This is HCDFollow This is HCD us on TwitterFollow This is HCD on InstagramSign up for our newsletter (we have lots of design giveaways!)Join the practitioner community on This is HCD Slack ChannelRead articles on our This is HCD Network on MediumLearn more about your ad choices. Visit megaphone.fm/adchoices