This is HCD is brought to you by Humana Design and The Academy.ieHello, welcome to Bringing Design Closer. My name is Gerry Scullion and I’m a service design practitioner and trainer based in Dublin City, Ireland. I caught up with one of my favourite authors and design researchers recently, Kim Goodwin. Many of you will be familiar with her work, but for those of you who are not, Kim has written some fantastic articles and wrote the design design staple: How to Create Human-Centred Products and Services. A book that if you haven’t picked a copy up of, it’s still really relevant today, ten years later. We discussed the world of extending design systems within organisations, to decision systems to help steer the organisations towards more human-centredness. Buy the book 'How to create human-centered products and services'Follow Kim Goodwin on TwitterWatch Kims talk at ILA18Have feedback on this episode? Click here to leave us a voice mail.Connect with This is HCDFollow This is HCD us on TwitterFollow This is HCD on InstagramSign up for our newsletter (we have lots of design giveaways!)Join the practitioner community on This is HCD Slack ChannelRead articles on our This is HCD Network on MediumOther podcasts on This is HCD Power of Ten with Andy PolaineEthnoPod with Dr John Curran and Jay HasbrouckBringing Design Closer with Gerry ScullionProdPod with Adrienne TanGetting Started in Design with Gerry Scullion (coming soon)Talking Shop with Andy Polaine and Gerry Scullion Learn more about your ad choices. Visit megaphone.fm/adchoices