Kamal Jethwani began his medical training in India and soon found himself more intrigued by solving of the administrative issues around care delivery. This interest came to a head when he found himself on the front lines of crisis response when his 10-bed emergency department received—and treated—1,700 patients in 72 hours. Afterward, Jethwani realized that there was a whole field of medicine focused on the design of care delivery, he told Breaking Health host Steve Krupa. He knew he had foun...