<p>On this episode of Break I.T. Down, we break down Contact Center for non-tech listeners and techies alike. </p>

<p>We would like to thank Cisco Webex for sponsoring this episode.</p>

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Break I.T. Down is your go-to tech podcast for the non-tech and tech listener alike. We take complex tech topics and break them down for non-techies. Whether it’s comparing Blockchain to beer or relating Artificial Intelligence to hit movies (hint- the movies are pretty accurate), our hosts are here to bring education and fun to YOU!