<p>Raddon research shows an unexpected banking trend &ndash; a return to the branch. In this episode, host Lance Braun speaks with Caroline Vahrenkamp, senior research analyst at Raddon, to learn how changing consumer perceptions hold the key to the evolving role of branches.&nbsp;</p><p>See <a href="https://omnystudio.com/listener">omnystudio.com/listener</a> for privacy information.</p>

Empowering Branch Staff to Engage Consumers

For financial institutions, the role of the branch in meeting accountholder needs continues to evolve. In this podcast series, we explore how consumer preferences and technology are impacting the branch in some expected and some surprising ways, and what financial institutions can do to make the most of their branch strategy.