Kevin Craine has the author of "Pattern for Excellence," Brigham Dickinson. What brings us to WOW and keeps us delivering WOW Experiences is our commitment to that noble cause, mission, and purpose. Once you and your team are aligned behind your cause and have mastered the principles found in the Pattern for Excellence, you will WOW more customers! Learn more about your ad choices. Visit <a href="https://megaphone.fm/adchoices">megaphone.fm/adchoices</a>

Bizcast :: Stacey Hanke - Influence Redefined

Kevin Craine interviews leading business authors such as Jeffery Hayzlett, Scott McKain, Dave Kerpan and more share the tips, strategies, and key points from their bestselling titles, and how it all impacts you. From the front-line employee to the C-Suite executive, Bizcast is the place to learn more about your favorite business authors and get a deep look into the insights shared in their books. Visit C-Suite Book Club to learn more about our bestselling authors, including blog posts and full-length episode of Best Seller TV. Bizcast is part of C-Suite Radio, a division of C-Suite Network.