Resource Centre

As 2023 draws to a close, we revisit a crucial aspect often overlooked in the workplace - inclusion. Is inclusion synonymous with diversity, equity, and inclusion? What distinguishes it? Ridhima Khanduja from Kincentric Malaysia joins us to discuss the key questions surrounding inclusion, its drivers, obstacles, and measurement metrics, as we gear up for a more inclusive 2024 in the workplace.

Did you know that you probably type in a password around four times a day? And despite our best efforts with complex passwords and two-factor authentications (2FA), the reality is, bad actors still find their way in. Andrew Shikiar from FIDO Alliance joins us to discuss why it’s high time to bid farewell to passwords, the rise of passkeys and other secure alternatives, and how you can protect yourself and your business from increasingly sophisticated AI-fuelled attacks using passwordless authentication.

There’s no denying how convenient our lives have become since we were introduced to Siri, Alexa and Cortana. We no longer have to search for someone's phone number in our contact list to call them but can just say 'Call Rich'. In much the same way, invisible apps are already simplifying our work life and making us more productive, and this will only pick up pace as the use of AI becomes more pervasive. Simon Ma from Freshwork joins us to talk about making the most of these invisible colleagues, and how they will shape the way we work in the future.

While influencer marketing has been part of e-commerce marketing for years, it has often struggled to rise above tactical "pay-and-pray" sponsored engagements and affiliate campaigns. But with studies now showing 80% of consumers in Southeast Asia having made purchases due to an influencer recommendation, how do brands adapt to stay competitive in this evolving landscape? Antoine Gross from impact.com talks to us about the shifting influencer trends in the region, an effective gauge on its ROI, and actionable strategies for businesses looking to optimise their influencer marketing initiatives.Image Credit: Shutterstock

Ransomware? Password attacks? Or maybe it was just a good, old Phishing email that took you down. Even with sophisticated technical defences, systems and processes in place, cybersecurity breaches happen. How do organisations limit the human error in cyber attacks? Sathish Murthy from Cohesity ASEAN & India breaks down the simple steps businesses can take to protect themselves from threat actors, and build cyber resiliency in the workplace.

Budget 2024 was touted as a unique opportunity for the government to comprehensively address the multifaceted needs and aspirations of Malaysia's workforce, as the nation commits to achieving full employment by 2030. From the rising cost of living, to worker protection, financial well-being, to underemployment, Joelle Pang from FastCo Malaysia talks to us about the path that lies ahead of us, and what all stakeholders in the Malaysian employment landscape can do to strike the right balance between economic growth and the well-being of the workforce.

Did you know it takes 41 days on average to fill a role in Singapore and Malaysia, with hiring managers dedicating over 50 hours a week to the task? The price tag for job advertising is also staggering, but the real shocker - 1 in 5 new hires won't stay for a year. Kevin Fitzgerald, Managing Director, Asia at Employment Hero, joins us to discuss the State of Recruitment in Malaysia & Singapore, and explores strategies to attract, hire, and retain top talent by leveraging on tech and leadership.

More and more countries around the world are looking at making ESG disclosures mandatory for listed companies. In fact, some 30 countries maintain some degree of mandatory ESG disclosure regulation, including the US, the UK, Singapore, Malaysia, and Hong Kong. So what does this mean for your business? Benjamin Soh, Founder & Managing Director of STACS, talks to us about the trends pushing for full-scale ESG disclosures, the significance of accurate ESG calculation, and the pivotal role of technology in ESG reporting.

50% of us believe we can spot a deep fake. The problem is, we might be overestimating our abilities; some deepfakes are so remarkably sophisticated that they can’t be detected with the naked eye. So, what does this mean for our defences against fraudsters? Frederic Ho from Jumio talks to us about how deep fakes are fueling identity theft, what individuals and businesses can do to counter this threat, and how AI itself will play a pivotal role in our defence against AI.

According to Kincentric, when Employee Experience (EX) is consistent in your organisation, customer satisfaction and financial performance rise by more than 2X. The problem is, almost a third of employees around the world endure a highly inconsistent experience and it's impacting their engagement and business outcomes. Ridhima Khanduja, Partner & Market Leader of Kincentric Malaysia delivers a wake-up call for Corporate Malaysia when it comes to EX; with a focus on leadership’s role, and aligning experience with culture and strategy.