Better Every Shift
Better Every Shift
FireRescue1
Your tone is your leadership
19 minutes Posted Jul 23, 2026 at 2:50 pm.
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Show notes
You can be absolutely right and still lose the room — all because of your tone. Drawing from personal experience, Zam shares four practical lessons for saying what you mean, with respect. Whether you're leading a company, mentoring a probationary firefighter or challenging a policy you disagree with, this episode is a reminder that leadership isn't just about what you say — it's how you say it.
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