There is an increasing trend towards leaders developing and deploying the skills of a Mediator. 

Whether this is chairing and facilitating meetings, engaging with stakeholders, having difficult conversations or designing processes, these inherent skills of a Mediator are incredibly valuable for those in leadership roles.

As part of his Leadership Series, James South (CEO, CEDR) spoke to Julie Mangan, CEDR-Accredited Mediator and Company Secretary of Capgemini UK.

The podcast explores key mediation leadership skills and practical examples of where they have made a difference in securing better and more sustainable outcomes.