In our latest episode of Ben’s Den, Pranam Ben welcomes Brent Davis from AdventHealth

The episode explores why primary care has become the foundation of modern healthcare delivery and value-based care, especially amid growing provider shortages and rising patient demand. It dives into the evolving economics of care through APMs, the importance of aligning incentives, and the major opportunities emerging across MSSP, Medicare Advantage, and other value-based models.

The conversation also examines the growing data advantage in primary care, including how longitudinal claims, clinical, and real-time ADT data can uncover blind spots and help turn insights into meaningful action. In addition, the episode discusses how AI is transforming primary care workflows by reducing administrative burden, improving patient triage, supporting care plan creation, and enabling smarter outreach automation.

Finally, the discussion explores the rise of healthcare consumerism, including shifting expectations around access, affordability, digital-first experiences, and what today’s patients now expect from their primary care providers.