Behind the Shield - Shelter Insurance

Shelter has been refining its drone program since 2019. While the criteria for using drones is still very specific, it's made certain inspections safer and more efficient. The artificial intelligence gained from these drones is also leading Shelter into a new era of how inspections can be conducted.

The Training Department trains thousands of employees each year. But how are they keeping up with today's ever evolving business standards and practices. Two trainers join the podcast to talk about the department's more focused direction of the employee training and what opportunities are out there for you to grow as an employee and team member.

The Shelter Foundation is Shelter's way of giving back to the community in the form of scholarships and/or money to organizations. Guest host Ben Fowler talks with Foundation leaders to understand the details of the organization and why it continues to be an integral part of operations.

Volunteering at Shelter has always been a big component of the company. Our guest host dives in to find the reason why it's so important to Shelter and what the role of the Shelter Cares Committee has in finding those opportunities.

With Douglas Jones officially retired from Shelter Insurance, we take one last look at his time being the voice and face of the podcast. We listen to his best advice, best responses and even look at some of his funniest bloopers.

The Conference of Champions is an incentive trip for agents. Through sales and other metrics, the top producing agents each year get to go on an extravagant trip. VP of Marketing Frank Thompson talks about what it takes to get on the trip and how the trip isn't just about fun, it has a major business aspect to it. He also talks about the history of the trip of how the locations have evolved from going to St. Louis to now traveling to many other areas, both domestically and internationally.

Before Shelter CEO Matt Moore retires, he sits down on the podcast one last time to talk about his career. He discusses his legacy at Shelter and talks about the legacies of past company presidents. He also dives into how some of those presidents shaped the company to create what we know today.

For Shelter's 75th Anniversary, the company once again sponsored a home build with Habitat for Humanity. The relationship between organizations has gone on for multiple decades and isn't stopping anytime soon. This episode talks about some major past projects, why the history of this partnership is important and how these projects actually help families in the community. Habitat and Shelter leaders also talk about what to expect with a home build and what it's like during the construction phase.

In order to help our customers, we need to be sound and secure on all aspects internally. The Law Department is a big part of making sure that happens. David VanDyke sits down to talk about how their work has changed over the years and what that means for the Law Department in protecting Shelter.

Everyone at Shelter is different in the best possible way. For Customer Services Representative Paul Burley, he's an elite wheelchair softball athlete. He plays with national and elite professional softball teams. He joins the podcast to talk about his upcoming trip to the Wheelchair Softball World Series and what it's like to be playing on the biggest stage in the sport.