Today’s guest is Lucie Dallas, General Manager of The Griffin Pub in Whetstone, North London.

To start, Lucie tells us what her day-to-day work life as a pub GM looks like, including a run-down of the different tasks on her to-do list and the skills she thinks it takes to really excel in her role.

We then discuss what it was like to see the pub – her business, her team and her customers – through all of the pandemic-related challenges of the last two years.

Finally, Lucie shares what she was up to before beer, the different roles she’s held during her time in the beer industry and, of course, what she enjoys most about being a part of it.

Here’s Lucie…