Someone tells you “just speak louder,” and suddenly you realize they don’t understand the problem at all. That’s the heart of our conversation with Nurse Mikaela, a registered nurse who is deaf, as we dig into what real communication looks like at the bedside and why clarity, not volume, is often the difference between trust and confusion. We get practical fast: how to stop guessing and start asking patients their preferred communication method, how closed-loop communication prevents mistake...