In this episode we talk about client relationships and the growth that we’ve experienced through the years with our core groups of regulars.
Building clientele requires people skills and adjusting to personalities that may or may not fit with your own.
You have to check in on your clients and make sure that they are happy with the services they are getting.
Is there something new you could show them or a different facial or lash style you could try?
Do you offer client gifts for the holidays?
Do you show up for your clients while still creating healthy boundaries?
you can shop both our sites for client gifts and wholesale options for your studio or salon.
Thank you to our sponsor Masterclass for giving us a great deal on online classes from serious business women like one of the top Makeup Artists Bobby Brown and Sara Blakey who created spanx. Listen through the podcast to get a B1G1 code on their site !
“we're dealing with all sorts of personalities all day and they are in our space, we are in a confined room with personalities that may or may not mesh well and that is a superhero skill." -Lorena
"if you have amazing, loyal employees that have been with you for years, you need to reward them. if you are taking care of your employees to the best of your abilities, they're gonna take care of you back.-Kasey
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