Dr. Allison Pugh is Professor of Sociology at Johns Hopkins University and author of The Last Human Job, winner of the 2025 Best Book Award from the American Sociological Association. Her work examines how automation, efficiency, and quantification reshape work that relies on presence, dignity, and visibility. She introduces the concept of connective labor—the mutual, human work of recognizing another person and reflecting that understanding to them. Louis Kim is a former Vice President at He...