Many of your cellular devices may have seen their network bars replaced by the letters 'SOS', thus rendering your device useless, unable to place or receive calls and texts. Were you impacted by this outage? To help us understand the outage better, we speak to Accessium Group Director of IT and Networking Jack Klenk. We also keep tabs on the weather situation in Western New York, with the region being under a winter weather warning, we check in with meteorologist Andy Parker for an update on that.