Figital. 
It’s one of the latest, greatest buzz words out there. And it seems the definition is a bit…well…fluid. So, how does “figital” apply to banks and credit unions? 
Glad you asked! Jamie Cosgrove- Head of Financial Services at Podium joins us this week on CRMNEXT’s Banking on Experience for an open dialogue on every FI’s favorite new word. 
Topics we covered include:
<ul>
<li>Defining Figital + why Jamie’s passionate about it</li>
<li>Meeting ever-changing customer &amp; member expectations</li>
<li>Keeping up with the times: how banks &amp; credit unions are doing </li>
<li>The role of Digital Innovation</li>
<li>Figital Challenges and how FIs are solving them </li>
</ul>
Stay in touch with Banking on Experience by listening on <a href="https://podcasts.apple.com/us/podcast/banking-on-experience/id1505808264" target="_self"><ins>Apple Podcasts</ins></a>, <a href="https://open.spotify.com/show/0SsuALIiOHsDCQSLYcH0nb" target="_self"><ins>Spotify</ins></a>, or our <a href="https://go.crmnext.com/content-library/" target="_self"><ins>website</ins></a>. 
Listening on a desktop &amp; can’t see the links? Just search for Banking on Experience in your favorite podcast player.

Episode 65: The Necessity of Omni-channel Nurturing

Come hear from the voices of people working at financial institutions all over the world – the voices doing the work, driving change, creating a movement, and building the financial industry into a more positive and innovative place. No topic is untouchable as we discuss everything from DEI and leadership to culture, lending, and so much more. Sponsored by BUSINESSNEXT, a CRM platform built for Banks and Credit Unions where they value the opportunity to Simplify Work, Drive Growth, and Deliver on Experience.