Financial health is about your money. Financial well-being, however, is about your emotional relationship with money.

People are emotional beings. Sometimes our financial well-being matters more than our financial health.

In this episode, I interview <a href="https://www.linkedin.com/in/jennifer-robison-92561b1/" target="_self"><ins>Jennifer Robison</ins></a>, Senior Editor at Gallup, and <a href="https://www.linkedin.com/in/ansonvuong/" target="_self"><ins>Anson Vuong</ins></a>, Managing Partner at Gallup, about focusing on financial well-being.

What we talked about:
<ul>
<li>The emotional economy</li>
<li>3 things that people want to feel after a banking transaction</li>
<li>Positioning yourself as a trusted advisor in a relationship</li>
</ul>

Episode 40: How CX Can Make Your Business More Human

Come hear from the voices of people working at financial institutions all over the world – the voices doing the work, driving change, creating a movement, and building the financial industry into a more positive and innovative place. No topic is untouchable as we discuss everything from DEI and leadership to culture, lending, and so much more. Sponsored by BUSINESSNEXT, a CRM platform built for Banks and Credit Unions where they value the opportunity to Simplify Work, Drive Growth, and Deliver on Experience.