Banking on Experience powered by BUSINESSNEXT
Banking on Experience powered by BUSINESSNEXT
Andrew Piron & Joshua Barclay
Episode 17: Building your Customer Experience From the Top Down with Nate Brown
28 minutes Posted Jul 20, 2020 at 2:00 pm.
0:00
28:14
Download MP3
Show notes

Nate Brown who leads the CX accelerator community and is well known in the CX world along with James Gilbert from CRMNEXT talk about building a culture of experience from within.

  • Starting with employees

  • Building from the top-down

  • cohesive collaboration between marketing and CX teams

Come learn more about CRMNEXT: www.crmnext.com/us