Convenience-store retailers, suppliers and more traveled to Rancho Palos Verdes, California, for three days to learn and network at CSP and Informa Connect’s Outlook Leadership event.  

In this episode of “At Your Convenience,” CSP Group Managing Editor Hannah Hammond and CSP Editors Chuck Ulie and Diane Adam sat down at the conference to discuss what they had learned so far. 

They discuss the ways consumers are behaving amid an uncertain economy, how convenience retail is shifting from speed to emotional connection and which c-store chain won CSP and Intouch Insight’s 2026 Mystery Shop.