Nicole chats with Whiteboard's in-house coach - Karen Elkin.  We almost couldn't stop talking about coaching, but we manage to cover the key topics about coaching and why every leader can benefit from self-reflection, self-awareness, and the transformative "AHA" moments that a coach can provide.  We delve into why coaches need coaches, why you need a coach, and why hardware stores sometimes don't carry milk, even when you need it.