Association Transformation
Association Transformation
Brewer Pratt Solutions & Elevated
Actions Speak Louder Than Surveys
33 minutes Posted May 12, 2025 at 11:00 am.
0:00
33:10
Download MP3
Show notes
Send us a text In this energizing episode of Association Transformation, we welcome Rachel Mace, Director of Customer Experience at Association Analytics—and just four houses down the street! From her upcoming solo session at ASAE’s MMC Conference to her bold take on how associations misuse surveys, Rachel brings a fresh and practical perspective on engaging members through their actions, not just their answers. Discover why “You Asked, We Listened” should be more than a tagline, how communit...