In this episode, we're joined by Director of Property Assessment Services Lloyd Funk in Manitoba, Canada, to talk about embracing new best practices, building trust with the public, as well as other new trends in the assessment field: We cover: Introduction to Assessment Matters podcast Lloyd background Tight labor markets and hiring in the industry Tech trends Tablet software instead of paper Using data science and AI Assessment in Manitoba The diverse geography of the province Full market value assessment and details Challenges for specific  Strengths and/or special challenges in Manitoba Messaging to taxpayers The importance of fairness, confidence, and professionalism Getting new staff up to speed Evaluating talent Industry trends AI and advanced data visualization (Power BI) Increasing transparency and trust with the public Advice to newcomers Embracing change and innovation