In this episode, we're joined by Assessor Russell Hill of Washington County, Arkansas to talk about being a leader and new trends in the assessment field:We cover: Russell’s background Introduction to Assessment Matters podcast Russell’s background in real estate valuation. What is needed from leadership to better and more efficiently keep up with rapid growth? Russell’s bio and big ideas for the future Entering office as an elected official without much technical experience How government can succeed in serving business Experience working in freight brokerage How being a church pastor can prepare someone to be a leader Additional challenges beyond growth Managing a growing staff in the midst of a global pandemic Adapting to new technology Be willing to try new things, experiment, and “fail forward” Big opportunities in the next decade in the assessment field Artificial Intelligence (AI) as a source of unknown factors and potential capabilities How generational turnover and technology will impact the assessment field In office vs remote vs hybrid working How local constituent needs affect workplace arrangements Trends towards more things being done on the Internet Learning on the job, especially for new leaders How can someone who doesn’t have as much context/experience in assessment, do a good job? Understanding the difference between staff versus leadership, and what leaders need to do What happens when something goes wrong? The importance of communication Best practices The importance of mission statements and core values How to use education effectively? Training new leaders and setting people up for success Parting advice Be a student Be ready for change — embrace it, be a part of it, create it!