#AskAVC with Ryan Floyd
#AskAVC with Ryan Floyd
Ryan Floyd
Customer onboarding - what it is and how to rock it - ep. #10
12 minutes Posted Jan 9, 2020 at 7:00 pm.
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Show notes

In the latest episode of #AskAVC podcast, I and Dominique Levin, co-CEO of Winning by Design that helps B2B companies grow by turning sales into a science, talk about common pitfalls and the successful strategies for customer onboarding. Turns out, onboarding customers is not just a technical challenge! What role customer expectations play in the successful onboarding process? How to make sure that the kick-off meeting will go well? Why it's important to share your best practices with customers? Listen to the episode to get answers to all these questions - plus an extra proven technique to increase your customer retention rate!

Disclaimer: This podcast is based on the #AskAVC YouTube channel (youtube.com/askavc) - hence, the occasional visual references.

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