Ask Noah HD Video
Ask Noah HD Video
Jupiter Broadcasting
The Art of Troubleshooting
1 seconds Posted Jun 21, 2022 at 3:33 pm.
Digital Signage & CCTV Matt
Rust Desk Charlie
Camera/NVR Combo Mike
Gadget of the Week
News Wire
Technical Problem Solving
0:00
0:01
Download MP3
Show notes
Troubleshooting is much more than solving problems. True troubleshooting is digging into the issue until you identify the root cause of the issue. This week we dig deep into the art of troubleshooting and give you some practical tips and ticks you can use to troubleshoot your way out of any issue!
-- During The Show --
Xibo
Frigate
Rust Desk
Video on censortube
Video Shownotes for docker install
Rport
Important to offer a paid "hosted" option
Chinese cameras bad
Used Access Cameras
Might be missing peices
May need to be reset
May not have updates
GeoVision
Stay away from GeoVision 360 Cameras
Spork Syndrome
Buy a Used Switch
Synology + Survelance Station
Orchard NVR
MotionEyeOS
Notkia Hackaday
JRC Disaster Relief Algorithm
JRC
Github
Open Source USB Camera
DIY Photography
Circuit Valley
MS Store Policy Changes
GHacks
Mattermost 7
Venture Beat
Grafana OnCall Open Source
Tech Crunch
KDE Plasma 5.25
KDE
Manjaro 21.3
Make Use Of
Linux 5.17 EOL
9 to 5 Linux
Fish Shell 3.5
Fish Shell
Ubuntu Core 22
Venture Beat
Proton 7.0-3
Make Use Of
Total War WARHAMMER III Ported to Linux
9 to 5 Linux
Travis CI Bug
Tech Monitor
Linux Rootkit Syslogk
Tech Radar
SSH Worm Panchan
Akamai
New Linux Malware Symbiote
Threat Post
Start with the end in mind
Define Success (Avoids Scope Creep)
Appropriate Response to scope creep
Eliminate low hanging fruit first
Make sure things are up to date
Back tracing (try earlier versions)
Nuke and Pave
Keunwoo's Blog Post
Start with what you know
Eliminate Variables
Simplify or Isolate
Be Firm "We have to do this"
Minimize hardware and software configuration
Can the problem be reproduced on single and/or multiple systems
Root Cause Analasys
What is the cause
Is it correctly fixed
Three main Root Causes
Physical
Human Error
Organizational
Problem Solving Steps
1 Define the Problem
2 Gather Data
3 Identify Causal Factors
4 Determine Root Cause for each factor
5 Implement Solutions
Documentation
Start with existing documentation
Document and share trouble shooting steps
Document the solution (no magic configs)
Share the solution
Effective Bug Reporting
A HUMAN IS ON THE OTHER SIDE OF YOUR BUG REPORT!!!
Title/Bug ID/Reference Point
Environment details
Steps to reproduce a bug
Expected result
Actual result
Visual Proof (Screenshot/Video/Logs)
Severity/Priority
Resolution / Presentation
Review the end goal
Work around or fix
Escalated/Filled Bug Report
-- The Extra Credit Section --
For links to the articles and material referenced in this week's episode check out this week's page from our podcast dashboard!
This Episode's Podcast Dashboard
Phone Systems for Ask Noah provided by Voxtelesys
Join us in our dedicated chatroom #GeekLab:linuxdelta.com on Matrix
-- Stay In Touch --
Find all the resources for this show on the Ask Noah Dashboard
Ask Noah Dashboard
Need more help than a radio show can offer? Altispeed provides commercial IT services and they’re excited to offer you a great deal for listening to the Ask Noah Show. Call today and ask about the discount for listeners of the Ask Noah Show!
Altispeed Technologies
Contact Noah
live [at] asknoahshow.com
-- Twitter --
Noah - Kernellinux
Ask Noah Show
Altispeed Technologies