Tune in to the latest episode of Along the Lines with host Ben Limmer and discover details about the Connecticut Department of Transportation’s (CTDOT) recent Customer Experience Action Plan. Special guests Alicia Leite and Doug Holcomb share customer feedback and their insights on CTDOT’s initiatives to improve the quality of public transit in Connecticut. Don't miss this episode to learn more about the measures being taken to provide more accessible and enjoyable public transportation.