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Send us Fan Mail As we enter a world of artificial intelligence, the question of what should be automated looms before us. Models need clear, objective metrics to train on. But, can jobs really be distilled to data points? In her book, The Last Human Job: The Work of Connecting in a Disconnected World, Prof. Allison Pugh asserts many jobs have a relational component that can’t be caught in the metrics. In this episode, Prof. Pugh warns that devaluing connective labor leads to automation...

