AIM In Practice
AIM In Practice
Jess Reynolds
Josh Satterlee: Building Trust in Healthcare Through Communication #50
1 hour 3 minutes Posted Sep 16, 2024 at 1:00 pm.
Introduction
Sponsor
Failure to communicate leads to late diagnosis.
Need to ask sensitive questions early in healthcare.
Trust and communication essential for healthcare providers.
Paying attention to patient experience; learning from it.
Texting with patients creates challenges for physicians.
Streamlining business communication with trust-driven care.
Web chat widget on website for scheduling.
Excited about going out without mom knowing.
Outsourcing saves time, money, and increases efficiency.
Discussing importance of automation in patient care.
Providers need to build trust with patients.
Live workshops in Las Vegas for patient communication.
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1:03:27
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Show notes
Josh Satterlee is a healthcare professional dedicated to improving patient communication and trust. In this episode we discuss the importance of building trust in a low trust environment, innovative strategies borrowed from sales and marketing, the role of CRM systems in healthcare, the critical need for effective patient communication from the first visit, and practical tips for ensuring a seamless patient experience. Join us as we explore how small changes can lead to big improvements in healthcare outcomes. Keywords: healthcare, patient trust, communication, CRM systems, patient experience.
šŸ‘‰ SPONSOR LINK
This episode is sponsored by Jane — a clinic management software and EMR.
https://aimonline.com/jane-podcast-switch
Make sure to use the code AIM1MO to get a 1 months grace period
šŸ”— GET IN TOUCH WITH JOSH:
Webpage āž” https://TrustDrivenCare.com
Instagram āž” https://instagram.com/
Facebook āž” https://www.facebook.com/drjoshsatterlee
🐦 SOCIAL STUFF:
Instagram āž” https://instagram.com/aimonlineeducation
YouTube āž” https://www.youtube.com/@aimonlineeducation
ā± TIMESTAMPS: