AI in Business
AI in Business
Daniel Faggella
Learn what's possible and what's working with artificial intelligence in business today. Each week, Emerj founder Daniel Faggella interviews top AI and machine learning-focused executives and researchers in industries like Financial Services, Pharma, Retail, Defense, and more. Discover trends, learn about what's working now, and learn how to adapt and thrive in an era of AI disruption. Be sure to subscribe to "AI in Business."
Who's Adopting AI in Healthcare? - with Peter Durlach of Nuance Communications
Returning today is the great and brilliant Peter Durlach, Senior Vice President of Healthcare Strategy for Nuance Communications, one of the pioneer and leading companies in conversational AI innovations, servicing the Healthcare space with AI products for well over a decade. Peter today helps us understand who in Healthcare is adopting AI, what common factors make businesses more or less common to adopt AI, and provides us insights into the technical ability, resources, and culture required for AI adoption. Want to learn more about adopting and applying Artificial Intelligence? Get Emerj's PDF guide:
Jan 20
15 min
AI and the Evolution and Automation of Live Chat - with LivePerson CEO Robert LoCascio
Today's guest is the great and brilliant Robert LoCascio, CEO of LivePerson, a public company providing real-time intelligent customer engagement solutions to 10,000+ customers, including giants like Citibank, HSBC, Orange, and The Home Depot. In this episode, Robert breaks down the opportunity spaces for conversational AI, exploring the automation, interfaces, and evolution of technologies. Want to support the podcast? Please consider leaving us a review:
Jan 18
32 min
Conveying the ROI of AI to Leadership - with Dr. Charles Martin of Calculation Consulting
Returning today is one of my favorite guests, the great a brilliant Dr. Charles Martin. Doc Martin received his Ph.D. in Theoretical Chemical Physics from the University of Chicago, where he authored scientific programs in C and Fortran using the Cray supercomputer. His company, Aardvark (later acquired by Google), developed statistical machine learning techniques (SVM, NLP, etc.) for search. Today's episode topics include: how to speak to executive leaders to make ROI clear and set realistic expectations, challenges of AI adoption, and what holds leaders back. Are you a consultant, vendor, advisor, or enterprise leader working to catalyze AI adoption? Consider applying to Emerj's AI Catalyst accelerator program. Learn more:
Jan 13
41 min
AI for Sales Enablement in Pharma - with Derek Choy of Aktana
Today's guest is the great and brilliant Derek Choy, Co-Founder & COO of Aktana. This Silicon-Valley-based startup has raised $65+ million to empower data-driven insights for Life Sciences sales professionals with its AI-driven platform. In this episode, Derek helps us understand how to leverage AI to make salespeople more effective, breaking down sales workflows where AI can help most. These insights could be helpful in any industry. Want to learn more? Here are three ways to discover AI trends in any sector:
Jan 11
30 min
Who's Adopting AI for Chat and Customer Support? - with Abinash Tripathy of Helpshift
Returning today is Abinash Tripathy, CEO & Founder of Helpshift. The AI-powered support platform has raised $50+ million in venture funding since 2011. It is now installed on more than two billion devices worldwide, serving giants like Microsoft, Xfinity, and Zynga. In this episode, Abinash opens up about: where conversational AI is getting the most fruitful traction, the most natural fits between customers and NLP technology, and where AI investments are trending. Want to discover more NLP use cases? Get Emerj's free PDF Brief: "Unlocking the Business Value of NLP" at
Jan 6
21 min
The Role of AI for Assembly in Manufacturing (Electronics, Medical Devices, etc.) - with Dr. Abhishek Pani of Bright Machines
Today's guest is the great and brilliant Dr. Abhishek Pani, Sr. Vice President of Product Mgmt at Bright Machines, a Silicon Valley startup founded in 2018. The company has raised $150+ million to bring together flexible factory robots with intelligent software, production data, and machine learning. In today's episode, Dr. Pani shares his valuable perspective on the transforming landscape of AI capabilities in manufacturing and how AI can empower dextrous micro-scale operations. Dr. Pani received his Ph.D. in Operations Research from the University of Maryland, co-founded Adobe's Data Science research awards program, and served as an adjunct faculty member at Stanford University. Want to explore Emerj's full library of AI use cases? Get Emerj Plus:
Jan 4
27 min
Internal Conversational Agents in Banking and Financial Services - with Dr. Tanushree Luke of US Bank
Today, the great and brilliant Dr. Tanushree Luke returns. Dr. Luke is Head of AI at US Bank (USA's 5th largest bank). In this episode, we discuss conversational agents as a tool for streamlining access to internal systems for employees and between departments, including efforts underway and promising opportunities. Dr. Luke earned her Ph.D. in Theoretical/Mathematical Physics and MS in Physics and Applied Engineering from George Mason University. Previously she served as the Head of Predictive AI and Machine Learning for Capital One's Conversational AI Platform. Dr. Luke also served as Technical Lead for the Department of Defense/DARPA Network Defense Program and held leadership roles at companies supporting the Department of Homeland Security and the Department of Energy. Want to dive deeper into AI opportunities in Financial Services? Get Emerj's PDF guide:
Dec 30, 2020
21 min
AI for Translating Enterprise Content - with Spence Green of Lilt
Returning today is the great and brilliant Dr. Spence Green, CEO of Lilt, an AI-powered enterprise language translation company that has raised $37.5 million since founded in 2015. Its platform combines adaptive neural machine translation technology with an enterprise translation management system. In this episode, Dr. Green helps us break down the role of man vs. machine for language translation and offers a peek under the hood at what NLP looks like in an enterprise application. Want to discover more AI opportunities? Try Emerj's Use Case Explorer, included with Emerj Plus:
Dec 28, 2020
24 min
Making AI a "Need to Have," Not a "Nice to Have" - with Kurt Muehmel of Dataiku
Today, the great and brilliant Kurt Muehmel returns. Kurt is Chief Customer Officer at Dataiku, a unicorn AI platform that has raised $250+ million since 2013 and outranked Google in Gartner's 2020 reports. In this episode, Kurt helps us break down the factors and capabilities that inspire enterprise leaders to make the leap for strategic and transformative AI investments. Are you also an AI Catalyst? Consider applying for Emerj's accelerator program:
Dec 23, 2020
26 min
The Upsides and Downsides of Offering AI in the EU - with Maxim Khalilov
Today's guest is the great and brilliant Dr. Maxim Khalilov. At the time of this interview, Dr. Khalilov was Director of Applied AI at Unbabel, an AI-driven language translation platform. Now he's Head of R&D at Glovo, a unicorn startup based in Spain. He earned his Ph.D. in CS from Universitat Politècnica de Catalunya. Maxim specializes in statistical machine translation and has authored 43 publications. In this episode, Dr. Khalilov helps us dive into the unique opportunities and challenges of AI engineering in Europe. Are you considering investing in AI for your organization? Check out Emerj's pdf guide for business leaders:
Dec 21, 2020
23 min
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