Matthew Kleiman is the co-founder and CEO of Cumulus Digital Systems as well as the author of the recently released book Work Done Right. In our second conversation with Matthew, we talk about making use of artificial intelligence, and in particular large language models, without falling for the hype surrounding these technologies. We revisit the concept of the "splashy technology syndrome", discuss how to identify those solutions that bring real value, and take a look at some examples of ho...