Show notes
Scott Bales is Vice President of Enterprise Solution Engineering and Delivery at the time intelligence company Replicon.
Overseeing the service delivery group at Replicon, Scott has unique experience from both ends of the spectrum and thus really has his finger on the pulse of the key challenges of service providers and the benefits agility can offer them. In this episode, he talks more in-depth about why companies and organizations providing professional services need to embrace agility in order to better position themselves in a digital-first world, and how they can enable that with the right use of technology.
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