In this episode, John and Albert have a chat about paid loyalty programs, how eCommerce brands can get the most out of their tech stack, and when brands should incorporate a tool like Dynamic Yield.&nbsp;Check out the highlights and episode transcription <a href="https://avexdesigns.com/podcast/how-personalization-improves-customer-experience-with-albert-liu-channel" target="_blank">here</a>.&nbsp;
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We'd like to thank Gorgias for sponsoring this podcast. They combine all your different communication channels and messages (email, SMS, social media, livechat, phone, etc.) into one platform. Learn how to level up your customer support and get a month free by speaking to their team here:<a href="https://gorgias.grsm.io/avexoffer6592" rel="ugc noopener noreferrer" target="_blank"> https://gorgias.grsm.io/avexoffer6592</a>
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This podcast is hosted by <a href="https://avexdesigns.com/" rel="ugc noopener noreferrer" target="_blank">Avex Designs</a>: a design, development, and growth e-commerce agency specializing in Shopify Plus.
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Connect With Us: <a href="https://www.linkedin.com/in/albertcliu79/" target="_blank">Albert Liu</a>, <a href="https://linkedin.com/jsurda" rel="ugc noopener noreferrer" target="_blank">John Surdakowski</a>

Weekly Roundup: Future of Commerce, NFTs, and Klaviyo Platinum

Agency X — a podcast that takes you behind the scenes of running a digital agency. Hosted by John and Tommy, we dive deep into the world of ecommerce, digital strategy, and the evolving landscape of marketing technology. From the challenges of building a brand to mastering the latest tools shaping the future of commerce, Agency X offers insights drawn from real experiences at Avex. Each week, we break down what works, what doesn’t, and the bold moves that drive growth for leading brands. Whether you’re an entrepreneur, marketer, or ecommerce enthusiast, Agency X is your go-to for practical str