The coronavirus outbreak has posed a unique test for commercial insurance claims. Historical patterns have been upended, while claims teams have had to maintain service levels during a period of significant operational challenges.To help us understand some of these trends for short-tail lines like property, entertainment and aviation, Philipp Cremer, the Global Head of Claims joins the podcast to sift through the changing claims environment.COVID-19 Changing Claims Patterns: https://www.agcs.allianz.com/news-and-insights/reports/claims-in-focus.html