Adjuster Stories with Guy Grand https://www.vas-trained.com In this episode of Adjuster Stories with Guy Grand, Guy reconnects with Brian, a seasoned adjuster with over 20 years of field experience. They discuss how the industry has evolved, the challenges of maintaining quality amid shifting expectations, and the value of building genuine connections with insureds. From the importance of maintaining consistency and process to the frustrations of working with undertrained reviewers and autom...