Show notes
In this episode, Matt and Chris - a newer adjuster with some field experience - talk about closing claims on site and what a new adjuster needs to know about making through their first storm deployment in one piece:
- What documentation is needed to satisfy the claim requirements
- Reasons why a file might get kicked back
- What does an GLR look like and how they should be completed
- How to handle an inexperienced file reviewer
- How Cat and daily claims are different
- What is a gatekeeper?
- What is the best way to influence the gatekeeper to give you work
- How to improve your efficiency
- What are macros and how you can use them to improve cycle time
- Benefits of closing claims while at the customers home
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