Have you ever been in a conversation that went from calm to defensive in seconds, and you had no idea why? Chances are, you used one of five danger words that instantly put people on edge. Most of us say them without even realizing it. But once you know what they are, you’ll start catching them everywhere… and you’ll be able to stop yourself before you make things worse. In this episode, I break down: The 5 most common words that escalate conflictWhy these words trigger defensivenessWhat to s...