Benefits of process mining and BPM with Jan Mendling from A Side of Data

Benefits of process mining and BPM with Jan Mendling

51 minutes Posted Feb 16, 2020 at 9:00 am.

What is bpm, what processes are and why they need to be managed

What are information systems

What is process mining how the data from information systems is now useful

Process mining helps accomplish BPM objectives

How process mining helps process analysts

Is just seeing how the processes are important? How does it help process analyst. How can you justify price of process mining software?

Continuous monitoring and auditing with process mining (improvement projects)

Innovation vs incremental process improvement

Is there anything that process mining still cannot do in helping BPM?

Case study with an example of a customer loans

AB testing of business processes

What is the future of BPM vs process mining

is process mining only applicable in BPM scenario?

Resource recommendations to start with PM and BPM

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Show notes

In this episode of A Side of Data, I interview Jan Mendling about the use of process mining in business process management (BPM) initiatives. We talk about where the real benefit of process mining is when applied to real-world processes and where the limit is.

Jan is a professor at Vienna University of economics and business. He is a successful researcher in the field of information systems, business process management, and process mining, with over 400 research articles published. One of his famous works is 7 process modeling guidelines. He coauthored books, such as Wirtschaftsinformatik and Fundamentals of business process management, the latter is used as a textbook in over 230 educational institutions around the world.

We talk about:

Jan's page:

http://www.mendling.com/

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