上班族每天會收到許多email，有時候也需要透過電話，快速清楚的與外部單位溝通，這時候就要留意公務電話禮儀。究竟電話應該怎麼打，措詞要怎麼挑選就很重要，詳細的電話溝通技巧，就快收聽本集精彩內容。

Music:
Staying Positive by spinningmerkaba (c) copyright 2019 Licensed under a Creative Commons Attribution Noncommercial (3.0) license. http://dig.ccmixter.org/files/jlbrock44/59438 Ft: greg_baumont

Hanging Eleven by Aussens@iter (c) copyright 2016 Licensed under a Creative Commons Attribution Noncommercial (3.0) license. http://dig.ccmixter.org/files/tobias_weber/54425 Ft: Kara Square, Bill Ray
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