60-second Retail
60-second Retail
BDO USA
Under Surveillance: P3 - Smart Retail's Trust Problem: Governance, Pricing and What's Next
12 minutes Posted Oct 26, 2026 at 2:21 pm.
0:00
12:16
Download MP3
Show notes
Retailers today have access to more consumer data than ever before. But collecting information is only part of the equation. As technologies evolve and privacy expectations rise, organizations must establish clear policies, accountability, and governance frameworks to ensure data is used responsibly.
In the final installment of our special Cybersecurity Awareness Month series, Karen Schuler, Global Privacy, Data & AI Governance Leader at BDO, discusses why governance has become essential to balancing innovation, compliance, and consumer expectations. We’ll also uncover the actions retailers can take now to strengthen oversight and prepare for an evolving risk landscape.
Tune in to learn why responsible data governance may be the most important retail capability consumers never see.