Show notes
Could Tariff Refunds Create New Customer Expectations?For years, retailers have navigated rising costs, pricing pressure, and supply chain disruption tied to tariffs. But a new question is beginning to emerge: what happens if some of those tariff-related expenses are ultimately recovered?The answer isn't as straightforward as it sounds. New considerations around pricing, customer expectations, brand trust, and operational execution could leave retailers facing decisions that are far more complex than the refund itself.Tune in to hear what's at stake when recovered costs meet customer expectations.

