Buffalo Lou was not your typical truck driver. He was brilliant, manipulative, and exhibited what could only be described as severe mental issues. But here is the thing: in dispatch and in life, you will encounter people like Buffalo Lou. People who challenge every rule, test every boundary, and force you to communicate and operate at levels you never thought possible. Today, we are going to walk through my 10 Rules of Dispatch Life and Business through the lens of Buffalo Lou's catastrophic mistakes and what they teach us about being better professionals and human beings.