OpenAI and Ex-Shopify Product Lead Reveals How He Builds AI Products | Miqdad Jaffer from Behind the Craft

OpenAI and Ex-Shopify Product Lead Reveals How He Builds AI Products | Miqdad Jaffer

33 minutes Posted Jul 28, 2024 at 1:00 pm.

) Why building AI products is different

) How Shopify's AI efforts got started

) "Get shit done" product review process

) Building AI products with customers

) How to prioritize AI use cases

) Setting goals for AI products

) The AI tech stack explained

) Protecting user data and privacy

) Prompt engineering and evaluation

) Is it worth training users to submit better prompts?

) Managing AI hallucinations

) Shopify's AI vision

) Principles for building AI products

) Shopify's craft and no meeting culture

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My guest today is Miqdad Jaffer, ex-head of AI products at Shopify.

Miqdad leads enterprise products at OpenAI and was previously Head of AI Products at Shopify. He also teaches Maven’s #1 AI PM course on building AI products inside companies.

Miqdad and I spoke about:

-- Why traditional product development doesn't work for AI

- How to build product principles early to manage AI's infinite edge-case problem

- The unconventional ways that Shopify "gets shit done" and ships products fast

Timestamps:

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Where to find Miqdad:

LinkedIn: https://www.linkedin.com/in/miqdadjaffer/

AI PM course: https://maven.com/product-faculty/ai-product-management-certification

Get the takeaways: https://creatoreconomy.so/p/how-shopify-built-generative-ai

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