Show notes
Subscribe to DTC Newsletter - https://dtcnews.link/signupJordan Gordon, VP of Retention and CRO at Pilothouse returns to the pod to break down a concept every retention marketer thinks they understand but rarely applies: Net Present Value (NPV). This isn’t finance class — this is a tactical breakdown on how to treat your email list like an appreciating asset.For DTC retention leads and founders thinking beyond one-off campaigns.Why NPV thinking changes your entire email strategyHow to measure email value beyond open/click/purchaseWays to increase the long-term worth of every subscriberWhere CRO fits in to boost lifecycle valueEmail as a compounding channel: what most brands missWho this is for: Retention marketers, growth leads, lifecycle teamsWhat to steal:A framework to value your email list like a P&LHow to spot (and increase) high NPV customersWhy short-term ROI thinking stunts your retentionTimestamps00:00 Building engagement-first email habits02:10 Why email and CRO belong together at the bottom of the funnel04:05 How flat revenue businesses can increase valuation06:05 Using content emails to grow list size and engagement08:20 Pairing engagement email with high-converting site funnels10:15 Why a larger, more engaged list increases business value12:00 Finding the right engagement content for any brand14:05 Authentic vs produced content in engagement emails16:00 Email grows the audience, the website converts itHashtags#ecommerce #emailmarketing #retentionmarketing #netpresentvalue #dtc #cro #emailstrategy #customerlifetimevalue #digitalmarketing #shopify #ownedmedia #foundermarketing #growthstrategy #bottomfunnel #marketingstrategy Subscribe to DTC Newsletter - https://dtcnews.link/signupAdvertise on DTC - https://dtcnews.link/advertiseWork with Pilothouse - https://www.pilothouse.co/?utm_source=AKNF583Follow us on Instagram & Twitter - @dtcnewsletterWatch this interview on YouTube - https://dtcnews.link/video
