There is also an indirect impact A six-sigma process is a very reliable process The first use of the term “Six Sigma” was by Motorola, who used it to describe the reliability of their production processes, which they measured as a Six Sigma process (that is, a process in which 99.99966% of the time it was in controls€) --- Send in a voice message: https://podcasters.spotify.com/pod/show/david-nishimoto/message