Tell Me Something Good About Retail
Tell Me Something Good About Retail
Bob Phibbs, The Retail Doc
Melissa Agnes on Managing Crisis in the Digital Age [Episode 312]
32 minutes Posted Dec 20, 2019 at 2:00 pm.
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Show notes

This episode is devoted to avoiding and fixing retail crisis. Learn how to deal with a retail crisis that can change your brand forever on this episode of Tell Me Something Good About Retail. 

 

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Key Links

Define an Issue vs a Crisis

Will it have a negative impact on your brand?

 

Determine What You’re Most Vulnerable To

You can’t predict every crisis, but you can catch most of them. 

 

Understand Your Stakeholders

The best way to attack a crisis is at an understanding angle. 

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More details at: 

https://www.retaildoc.com/podcast/312melissa-agnes-on-managing-retail-crisis-in-a-digital-age

 

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Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.